
City system or well and septic: what it changes
| On city water and sewer | On a private well and septic | |
|---|---|---|
| Water comes from | Greenville Water, by contract with the City of Travelers Rest | Your well, through a pump, pressure tank and pressure switch |
| Waste goes to | MetroConnects sewer (the city handed its system over in 2022) | Your septic tank and drain field |
| No water at all | Check for a main break or a shut-off notice; call Greenville Water, (864) 241-6000 | Check the well pump breaker first, then the pressure switch. Power outages stop the pump |
| Sewage backing up | MetroConnects first, (864) 277-4442. If its side is clear: a plumber | The tank may be full or the line to it blocked: a plumber or a septic pumping company |
| Your part to maintain | Everything from the meter and the sewer connection into the house | The whole system: well, pump, tank, piping and septic |
Travelers Rest quick facts
| ZIP code | 29690 (Tigerville is 29688, Marietta 29661) |
|---|---|
| People / homes | About 8,370 people in about 2,800 housing units (city) |
| Median year built | 1994. 25% built in the 2000s, 20% in the 1990s, 17% in the 1970s, 13% since 2010 |
| Owner-occupied | 60%, with a larger rental share than most towns in the county |
| City hall | 125 Trailblazer Drive, (864) 834-8740 |
Need a plumber in Travelers Rest?
Well trouble: the usual causes
A well system has a few parts that fail in a predictable order. Before you call, it helps to know which symptom points where:
- No water anywhere, power is on: the pump's breaker has tripped, the pressure switch has failed, or the pump itself has quit. Reset the breaker once. If it trips again, leave it off.
- Pressure pulses, or the pump clicks on and off every few seconds: often a waterlogged pressure tank. Running a pump that "short-cycles" wears it out quickly.
- Sputtering faucets or cloudy water after heavy rain: air or sediment getting into the system; worth a look and a water test.
- Water after a power outage, but none of it hot: check the water heater too. An electric element that ran while the tank drained during the outage may have burned out.
Well pump repairs in the Greenville area average about $613 (HomeAdvisor), with a replaced pump costing more depending on depth. Some plumbing companies handle well pumps; others refer them out, so say "well" on the call.

After an outage: lessons from Helene
When Helene came through in late September 2024, Greenville County had about 275,000 power outages at the peak, the most of any county in South Carolina. Greenville Water's plants ran on backup power and city customers kept their water. Homes on wells didn't: no power means no pump. If you're on a well:
- Keep a few gallons of drinking water stored for outages.
- If you use a generator, have an electrician set up a proper transfer switch for the well pump. Never back-feed through an outlet.
- After a long outage, run a cold tap and watch for sputtering before relying on the system; air in the lines usually clears.
- If floodwater reached the wellhead, don't drink the water until it's been tested.
Septic basics for 29690
The EPA's general guidance is to have a household septic tank inspected every one to three years and pumped every three to five years, depending on household size and tank size. In practice, most septic emergencies come from what goes down the drains:
- Grease, wipes (even "flushable" ones) and food waste fill the tank faster.
- Slow drains everywhere, gurgling, or wet spots over the drain field mean it's time to call, before a backup.
- Don't drive or park over the tank or drain field, and keep tree roots well away from it.

Colder nights north of town
Travelers Rest sits at the start of the climb toward the Blue Ridge, and the foothill roads north of town, along Highway 25 and Highway 276, tend to see harder freezes than downtown Greenville. Homes there also have more exposed plumbing: well houses, pump lines, crawlspaces on sloped lots and long runs to outbuildings.
- Insulate the well house or pump enclosure, and use a heat lamp or a rated heat cable on exposed lines in a hard freeze.
- Close crawlspace vents while temperatures are below freezing, and reopen them when it warms up.
- Let a faucet drip on the coldest nights. On a well this costs only pump electricity.
Our frozen pipes guide covers safe thawing and the recent Upstate freezes.
In-town homes: what to expect
Most homes in the city were built from the 1970s to the 2000s. The 1970s houses near Main Street and the older streets off Poinsett Highway are more likely to have galvanized or early copper supply and cast-iron drains. The 1990s and 2000s subdivisions are mostly CPVC or PEX with PVC drains, and their main job right now is the second water heater. See our water heater guide for repair or replace by age.
With the sewer now run by MetroConnects, the rule for backups is the same as elsewhere in the county: call MetroConnects first, even if only your house is affected. Its policy asks owners to, and it keeps reimbursement possible if the problem is in its section. If MetroConnects says its side is clear, the blockage is in your private line and a plumber clears it. See our who-owns guide.
Permits in Travelers Rest
The City of Travelers Rest runs its own inspections and lists plumbing permit forms on its building department page. The city also notes that some projects may need Greenville County permits as well. Outside city limits, Greenville County Building Safety, (864) 467-7060, issues permits. For a water heater replacement or a repipe, ask your plumber which office they'll file with and whether the permit is in the price.
Choosing a plumber for a Travelers Rest home
- Say whether you're on a well or septic when you call; not every company services pumps.
- Check the SC license on the LLR website, and ask whether they hold a Travelers Rest business license for work inside the city.
- Ask about trip fees for addresses north of town; drive time is part of a plumber's cost.
- Get a written price that lists parts, labor and any permit.
What plumbing costs around Travelers Rest
| Job | Typical range | Source |
|---|---|---|
| Well pump repair | Average about $613 | HomeAdvisor, Greenville SC, checked Oct 2026 |
| Drain clog cleared | $152–$421 (average about $240) | HomeAdvisor, Greenville SC, checked Oct 2026 |
| Burst pipe repair | From about $400 | Greenville Water, Jan 2026 |
| Tank water heater, installed | About $1,440–$2,160 | Resident.com, Greenville SC, Mar 2026 |
Around Travelers Rest
- Main Street and Trailblazer Park: the revitalized downtown, with the Swamp Rabbit Trail running through it.
- Swamp Rabbit Trail: the old Greenville & Northern rail line, opened as a trail in 2009, linking TR to Furman University and Greenville.
- Furman University: just south of the city, between TR and Paris Mountain.
- Highway 25 and Highway 276: the routes north toward Tigerville, North Greenville University and Caesars Head, where wells and septic become more common.
Talk to a plumber who works in Travelers Rest
Travelers Rest plumbing questions
Who supplies water in Travelers Rest?
Greenville Water, under a contract with the City of Travelers Rest. Homes outside the city's service area, especially north toward Tigerville, may be on private wells. Your bill, or the lack of one, tells you which.
Who runs the sewer in Travelers Rest now?
MetroConnects. Travelers Rest was the first city to transfer its sewer system to MetroConnects, in 2022. For a street or manhole overflow, call MetroConnects at (864) 277-4442.
My well pump keeps clicking on and off. What's wrong?
That's called short-cycling, and a waterlogged or failed pressure tank is the most common cause. It wears out the pump, so have it checked soon rather than letting it run that way.
How often should a septic tank be pumped?
EPA general guidance is every three to five years for a typical household, with an inspection every one to three years. Bigger households and smaller tanks need it more often.
Do plumbers in Greenville work on well pumps?
Some do and some refer the job to a well specialist. Mention that you're on a well when you call so you're connected with a company that handles pumps, pressure tanks and switches.
Does Travelers Rest issue its own plumbing permits?
Yes. The city runs its own inspections and lists plumbing permit forms, though it notes some projects may also need Greenville County permits. Outside city limits, Greenville County issues them.
Sources
- City of Travelers Rest: municipal code ch. 4.04 (water contract with Greenville Water); building department and inspections pages; city hall contact. travelersrestsc.com
- MetroConnects: service area, 2022 transfer of the Travelers Rest sewer system, emergency line. metroconnects.org; Post and Courier (2022).
- U.S. Census Bureau, ACS 2020–2024 5-year estimates for Travelers Rest city: tables B01003, B25034, B25035, B25003, B25077.
- Helene outage figures: WIS and Post and Courier reporting, Sep–Oct 2024; Greenville Water news releases, Sep 29 and Oct 1, 2024.
- U.S. EPA SepticSmart: septic system inspection and pumping guidance.
- HomeAdvisor (Greenville, SC) well pump and drain costs; Greenville Water burst pipe guidance (Jan 2026); Resident.com water heater costs (Mar 2026).
Page history
October 2026: first published.